Property Policy

  • Check-in time:  3:00pm or after
  • Check-out time:  11:00am
  • Lobby hours:  9:00am – 4:00pm daily
  • Cancellation policy:  You may cancel your reservation for no charge before 11:59 PM local hotel time, 3 days before arrival. 
  • Pool hours:  7:00am – 10:00pm
  • Courtyard rules No rafts, toys, or horseplay are allowed in the pool
  • No Smoking on hotel grounds:  A cleaning fee of $250 will be assessed if violated
  • Maximum Occupancy:  Maximum occupancy limits strictly enforced
  • Pet policy: We are pet friendly, please refer to our Pet Policy for information


Our large suites are well suited for families and groups. Please keep in mind the courtyard pool area is an adult atmosphere. No rafts, toys, or horseplay are allowed. Safety devices are permitted for children under 2 years old. Adult supervision required at all times.


We love our furry friends. For the comfort and enjoyment of all guests, we do however, have pet policies that must be adhered to.

  • $75 per pet/per stay for standard suites.
  • Maximum two pets per suite.
  • Pets must be leashed at all times when coming and going to suites.
  • Pets are not allowed in the pool/courtyard area.
  • If leaving a pet unattended in the suite, please notify the front desk and provide a contact number.
  • Pets are not allowed on couches, beds, chairs or other common furnishings without proper covering. We will be happy to provide towels or blankets for use.
  • You are responsible for any damages incurred by your pet and will be charged appropriately if damages should occur.
  • All sizes are welcome.

After making a reservation, we politely ask you notify us via email so we can prepare for your pet’s arrival.

An exclusive Palm Springs escape